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Red Light Eye Lift customer and editorial support

We welcome questions about our website, editorial content, accessibility, and privacy practices. Our support team will review your message and direct it to the appropriate person.

Before contacting us

If your enquiry concerns an order, delivery, return, warranty, or the use of a featured product, please contact the product seller or manufacturer directly. Red Light Eye Lift is an independent editorial website and does not process product orders.

What to include

Please include a clear subject line, the page or article involved, and enough detail for us to understand your request. Do not send passwords, payment-card details, health records, or other sensitive personal information.

Response times

We aim to respond to genuine enquiries within three business days. More complex privacy or legal requests may require additional time so that we can verify and address them properly.

Medical enquiries

We cannot provide individual medical advice, diagnosis, or treatment. Please speak with a qualified healthcare professional about personal health concerns or before starting a new skincare regimen or device.